Whataburger President & CEO Addresses Open Carry Policy
July 2, 2015 --
There’s been a lot of talk the past couple weeks about Whataburger’s open carry policy, and I wanted to reach out to you personally to explain our position.
Whataburger supports customers’ Second Amendment rights and we respect your group’s position, but we haven’t allowed the open carry of firearms in our restaurants for a long time (although we have not prohibited licensed conceal carry). It’s a business decision we made a long time ago and have stood by, and I think it’s important you know why.
But first, as a representative of Whataburger, I want you to know we proudly serve the gun rights community. I personally enjoy hunting and also have my concealed carry license, as do others at Whataburger.
From a business standpoint, though, we have to think about how open carry impacts our 34,000+ employees and millions of customers. We serve customers from all walks of life at more than 780 locations, 24 hours a day, in 10 states and we’re known for a family friendly atmosphere that customers have come to expect from us. We’re the gathering spot for Little League teams, church groups and high school kids after football games.
We’ve had many customers and employees tell us they’re uncomfortable being around someone with a visible firearm who is not a member of law enforcement, and as a business, we have to listen and value that feedback in the same way we value yours. We have a responsibility to make sure everyone who walks into our restaurants feels comfortable. For that reason, we don’t restrict licensed concealed carry but do ask customers not to open carry in our restaurants.
As a company serving customers with many different viewpoints, we’re sometimes caught in the middle on controversial issues like this one. We hope you and your members, along with our other friends in the gun rights community, understand our position and will continue to visit us. We appreciate your business. Thank you.
Whataburger President and CEO
Whataburger has focused on its fresh, made-to-order burgers and friendly customer service since 1950 when Harmon Dobson opened the first Whataburger as a small roadside burger stand in Corpus Christi, Texas. Dobson gave his restaurant a name he hoped to hear customers say every time they took a bite of his made-to-order burgers: “What a burger!” Within the first week, people lined up around the block for his 25 cent, 100 percent beef burgers served on five-inch buns. Today, the company is headquartered in San Antonio, Texas, with more than 820 locations in 10 states with sales of more than $2 billion annually. Visit www.whataburger.com for more information.